Shipping

We ship 6 days a week, so your purchase will usually be dispatched in the mail within 24 hours.

We will provide you with a tracking number for your purchase.

Pre Covid-19 deliveries took 8-12 days to arrive, with the reduction in air transport it can take up to double that time so please purchase as early as possible if you are working to a deadline

Please enter the tracking number you were provided into a reputable package tracking website.

There are four tracking points for e-Express:

1. Acceptance at counter
2. Handed over to the carrier / Left for destination
3. Arrival at overseas mail processing centre
4. Delivered

PLEASE NOTE: THERE MAY BE LONGER TIMES BETWEEN 2.+3. DUE THE COVID 19 EFFECTS ON INTERNATIONAL FLIGHT SCHEDULES.

You would have received notification from us within 24 hours of your purchase, please check your emails Junk File and add info@oldtimetinsign.com to your contacts list. 

 But dont worry we can always resend it to you if needs be.

We use the EC Ship service provided by HK Post, the national mail carrier of Hong Kong. *(SEE NOTE BELOW)

“It may take 7 to 14 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage… Nevertheless, mail items will be treated as priority mail in the destinations, speeding up mail processing.”

Source https://ec-ship.hongkongpost.hk/platform/help.jsp

All packages are traceable and fully insured against loss or damage.

DUE TO COVID 19 THE EC-SHIP SERVICE IS NOT CURRENTLY AVAILABLE TO ALL LOCATIONS, A REGISTERED SEA MAIL SERVICE IS OFFERED FREE OF CHARGE TO EFFECTED COUNTRIES.